Agent M

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Activity overview

Latest activity by Agent M
  • Agent M created an article,

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  • Agent M created an article,

    Happy Holiday!

    2023 is Almost Over! Please Note that we will be closed from Friday, December 29th through Friday, January 5st. Merry Christmas and Happy New Year!

  • Agent M created an article,

    THE 10 MOST COMMON ILLNESSES IN DOGS

    Let's take a look at what the typical symptoms of the ten most common dog illnesses look like. Keeping your dog healthy, and catching an illness early can save your dog discomfort as well as reduce...

  • Agent M created an article,

    THE 7 MOST COMMON VIRUSES AND DISEASES IN CATS

    One of the most important parts of your job as a cat-parent is monitoring your cat’s health. It’s important to be aware of the common viruses and diseases that can affect your kitty. Knowing the sy...

  • Agent M created an article,

    How do I customize my Help Center?

    You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

  • Agent M created an article,

    How do I publish my content in other languages?

    If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

  • Agent M created an article,

    How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

  • Agent M created a post,

    Which topics should I add to my community?

    That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...

  • Agent M created a post,

    How do I get around the community?

    You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.

  • Agent M created a post,

    Feature a post

    Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more